Healthcare and Senior Living
Dedication to value; commitment to care.
Sysco's HealthCare Services and Programs
As the world’s foodservice industry leader, Sysco helps thousands of operators and organizations serve millions of people every day. Led by our Purpose to connect the world to share food and care for one another, we are a family of colleagues, brands, and customers united around the world at the heart of food and service. Together, we are committed to delivering the highest quality products and solutions to meet the needs of healthcare and senior living markets and deploy new innovations for efficiency, agility, and sustainability… creating a force for care, for growth, and for good. Ingenium, Sysco’s dedicated healthcare program for valued services, offers a wide array of systems and solutions which support our customers in achieving success in their day-to-day culinary operations.
Contact Us!Explore Our Resources
Menu & Resident Management
Nutrition
Education
Online Culinary Training
Industry News
Healthcare Products
Menu & Resident Management
Nutrition
Education
Online Culinary Training
Industry News
Healthcare Products
IMPAC® Program Suite
The IMPAC® Program Suite consists of menu and resident management systems and is designed primarily for Senior Living including Skilled Nursing, Assisted Living, and Independent Living. Our programs expand into other areas such as small acute care hospitals, rehab centers, Meal on Wheels®, mental health and drug addiction centers, and various camps.
Menu
IMPAC® is designed to offer our customers an end-to-end solution to servicing quality food, to provide efficient meal service, and to enhance resident satisfaction.
IMPROVING EFFICIENCIES: The menu programs offer solutions for menu planning, production, and purchasing.
PROVIDING QUALITY MEAL SERVICE: The robust recipe database simplifies menu development and planning.
MANAGING COST: The system drives order guide compliance by ensuring purchase of approved vendor items which results in operational savings.
ENHANCING RESIDENT EXPERIENCE: Spring/Summer and Fall/Winter seasonal menus are offered in three menu styles: Traditional, Trendsetter, and Southern.
Menu
IMPAC® is designed to offer our customers an end-to-end solution to servicing quality food, to provide efficient meal service, and to enhance resident satisfaction.
IMPROVING EFFICIENCIES: The menu programs offer solutions for menu planning, production, and purchasing.
PROVIDING QUALITY MEAL SERVICE: The robust recipe database simplifies menu development and planning.
MANAGING COST: The system drives order guide compliance by ensuring purchase of approved vendor items which results in operational savings.
ENHANCING RESIDENT EXPERIENCE: Spring/Summer and Fall/Winter seasonal menus are offered in three menu styles: Traditional, Trendsetter, and Southern.
IMPAC®
IMPAC® systems offer a wide variety of functionality to meet the diverse needs of Sysco’s customers.
MENUS TO DIFFERENTIATE YOUR CORPORATE OFFERING: Corporate Menu Management provides ability to customize menus and publish to communities.
ROBUST INTEGRATION TO MAXIMIZE EFFICIENCY & YOUR BUDGET: NetIMPAC® offers flexibility and integration to customize menus and recipes and includes reporting, ordering, and up-to-date pricing with customer-specific order guide.
TURNKEY MENU SOLUTION: IMPAC® Direct includes menus, production, and purchasing electronic reports that can be printed onsite.
Recipe Database
The IMPAC® Program Suite recipe database, governed by a corporate team of nutritionists and registered dietitians with 130+ years of experience, provides 26,000+ HACCP-compliant recipes incorporating both upscale and traditional options.
PROVIDE YOUR PATIENTS WITH ON-TREND MENUS: An ever-evolving resource, new products and recipes are added each cycle, keeping the database fresh and on-trend.
SAVES YOU VALUABLE TIME: Each regular version of a recipe is coded to spread to 28 therapeutic diet types.
INTEGRATION FOR SMOOTH & EFFICIENT OPERATIONS: Recipes include attributes such as prep area, advanced production, and assignment of 500+ traits.
Resident Data
Systems include NetTraycard & Dining Select with an optional add-on, Mobile Dining, offering varying levels of integration with the menu systems.
DRIVE EFFICIENCY: Integration with EMR systems, drop-down lists, and an option to order via tablet simplifies data input and promotes data integrity.
ENHANCE RESIDIENT SATISFACTION: Resident-preference data entry and key reports assist in honoring resident requests.
Contact Our Menu & Resident Management Team
Get in TouchSysco eNutrition
The eNutrition Program contains nutrition and related information for the products Sysco distributes. Data in eNutrition is ingested by Sysco Shop and other order entry systems.
Access diet types, ingredients, allergens and nutrient values by searching the product catalog by SUPC or description.
Utilize the online interactive platform to create, scale, and analyze custom recipes for nutrient content.
The eNutrition Program contains nutrition and related information for the products Sysco distributes. Data in eNutrition is ingested by Sysco Shop and other order entry systems.
Access diet types, ingredients, allergens and nutrient values by searching the product catalog by SUPC or description.
Utilize the online interactive platform to create, scale, and analyze custom recipes for nutrient content.
Education and Training Solutions
Education Interface® ServSafe® Food Manager Certification
Fee-based online training videos and tests with an option to select an online or an in-person exam for certification.
Education Interface® Online Learning Library
An affordable solution to provide easy-to-access training videos for foodservice staff with two programs available: Dietary Training Advantage, focusing primarily on food safety, and General Training Advantage featuring food safety, first aid, customer service and more.
Customer Newsletter
Monthly communcation that includes links to industry-relevant articles, product information, holiday inspiration, and resources for free continuing education opportunities including Sysco's monthly webinar registration.
Monthly Webinars
Free CEU credit for chefs, CDMs, RDs, and NDTRs from subject matter experts addressing dining services, foodservice management, leadership, nutrition, and more.
KEYS Inservice Program
A convenient turnkey training solution, KEYS is an invaluable resource for monthly staff inservices and easily accessible on Sysco Shop. Choose from topics of food safety, work safety, nutrition/diets, customer service and budget.
Education Interface® ServSafe® Food Manager Certification
Fee-based online training videos and tests with an option to select an online or an in-person exam for certification.
Education Interface® Online Learning Library
An affordable solution to provide easy-to-access training videos for foodservice staff with two programs available: Dietary Training Advantage, focusing primarily on food safety, and General Training Advantage featuring food safety, first aid, customer service and more.
Customer Newsletter
Monthly communcation that includes links to industry-relevant articles, product information, holiday inspiration, and resources for free continuing education opportunities including Sysco's monthly webinar registration.
Monthly Webinars
Free CEU credit for chefs, CDMs, RDs, and NDTRs from subject matter experts addressing dining services, foodservice management, leadership, nutrition, and more.
KEYS Inservice Program
A convenient turnkey training solution, KEYS is an invaluable resource for monthly staff inservices and easily accessible on Sysco Shop. Choose from topics of food safety, work safety, nutrition/diets, customer service and budget.
Rouxbe® Professional Online Culinary Training
Attract, Develop, and Retain a Qualified Culinary Team
- Flexible, affordable, and scalable online training program to bring out the best in your team and deliver the best from your kitchen
- Industry-recognized by ACFEF and WorldChefs as a quality program and offers continuing education hours and college credit
- Multilingual - Available in English, Spanish, French, Mandarin, and Arabic
Program Details
- Access more than 1,000 micro-lessons in a comprehensive digital culinary library covering core techniques, plant-based cooking, seafood literacy, food waste management, and more
- Learners receive ongoing professional chef support and feedback, along with assessments to track progress and interactive quizzes to reinforce learning
- Administrators have access to tracking and reporting to access a month-by-month summary of engagement, course completions, and student evaluations
- Available anytime, anywhere, on any device
Click HERE to learn more about the curriculum and our program offerings.
Rouxbe® Professional Online Culinary Training
Attract, Develop, and Retain a Qualified Culinary Team
- Flexible, affordable, and scalable online training program to bring out the best in your team and deliver the best from your kitchen
- Industry-recognized by ACFEF and WorldChefs as a quality program and offers continuing education hours and college credit
- Multilingual - Available in English, Spanish, French, Mandarin, and Arabic
Program Details
- Access more than 1,000 micro-lessons in a comprehensive digital culinary library covering core techniques, plant-based cooking, seafood literacy, food waste management, and more
- Learners receive ongoing professional chef support and feedback, along with assessments to track progress and interactive quizzes to reinforce learning
- Administrators have access to tracking and reporting to access a month-by-month summary of engagement, course completions, and student evaluations
- Available anytime, anywhere, on any device
Click HERE to learn more about the curriculum and our program offerings.
Industry News
Sysco is a member of these important industry associations and proudly supports their annual conferences and more. Planning to attend? Please join us at the expo – we’d love to meet you!
Healthcare Products
Products for Dysphagia and/or Unintended Weight Loss
IDDSI Compliant – Level 2 Mildly Thick and Level 3 Moderately Thick
Med Plus 1.7 and 2.0, Thaw-and-Serve Shakes, Thickened Coffee & Tea, Thickened Dairy Drink, Thickened Juices & Beverages
&
Shake Supplement Mix and High Protein Powder
Instant Food Thickener
Shaped and Formed, Single Serve Puree Products
IDDSI Compliant – Level 4 Puree
Puree meats, vegetables, desserts, breakfast items, specialty items, and fruits
IDDSI Compliant – Level 5 Minced and Moist
Meats, vegetables, breakfast items
Healthcare Products
Products for Dysphagia and/or Unintended Weight Loss
IDDSI Compliant – Level 2 Mildly Thick and Level 3 Moderately Thick
Med Plus 1.7 and 2.0, Thaw-and-Serve Shakes, Thickened Coffee & Tea, Thickened Dairy Drink, Thickened Juices & Beverages
&
Shake Supplement Mix and High Protein Powder
Instant Food Thickener
Shaped and Formed, Single Serve Puree Products
IDDSI Compliant – Level 4 Puree
Puree meats, vegetables, desserts, breakfast items, specialty items, and fruits
IDDSI Compliant – Level 5 Minced and Moist
Meats, vegetables, breakfast items